Terms & Conditions

  1. General Provisions

1.1 Scope of Application

By accessing and using this online store, and by ordering or purchasing products or services from this online store, the customer (hereinafter referred to as “the customer” or “you”) represents that you have fully read, understood, and fully accepted all provisions of these Terms and Conditions. These Terms and Conditions may be saved and/or printed and are accessible from all pages of this online store.

These Terms and Conditions may be revised from time to time. The applicable Terms and Conditions are those accepted by the customer at the time of placing the order, which will be sent to the customer along with the order confirmation email (if the order is accepted in accordance with these Terms and Conditions).

1.2. The Customer

By placing an order through the online store, the customer acknowledges that we sell products and services to non-trading customers acting as consumers.

The customer also represents and warrants that they (i) have the legal capacity to enter into binding contracts, (ii) are at least eighteen (18) years of age, and (iii) are acting as a customer.

Generally, the right to refuse orders for any products of an unusual nature is reserved, especially when the order quantity and/or amount is reasonably considered unusual.

1.3. Language

The online store is available in English, Spanish, French, Portuguese, German, Korean, Japanese, and Chinese. Terms and conditions will be provided in the appropriate language depending on your region.

  1. Products and Services, Prices, and Ordering

2.1. Products, Services, and Prices

The information provided in the online store does not constitute an offer to sell, but rather an invitation to enter into a contract.

Descriptions and displays of products and services are made to be accurate (including specifications, materials, images, dimensions, ingredients, etc.). If you have any questions about any product or service or your order, especially regarding whether the product or service meets or includes the features you require, please contact us at the address provided via the “Contact Us” link. We are happy to assist you.

Prices are as stated at the time of order placement in the online store. Customers have the opportunity to review prices before confirming their order.

The customer acknowledges and agrees that the prices of products and services in the online store may be adjusted at any time. We reserve the right to change all promotional terms and conditions at any time without notice.

Customers can view the actual price paid for products or services in previous orders via the confirmation email received, the sales voucher sent to the customer in the package, or their customer account (if the customer registered at the time of ordering).

Prices are in the currency displayed in the online store at the time you place your order, which is Euro or any other currency listed in Section 3 below. The prices shown for products or services do not include shipping costs (hereinafter referred to as “Shipping Costs”).

Shipping costs will be calculated and displayed on the order summary page before the customer confirms payment and the order is shipped.

2.2 Order Process

Customers can select goods and services and click the “Add to Cart” button to add them to their cart. Afterwards, customers can choose to click the checkout option to complete the order or continue shopping. If customers choose to continue shopping, they can click the “View Cart” button in the upper right corner of all online store pages to view the items added to their cart.

When a customer is ready to place an order, they should click the “Checkout” button to verify the details of their shopping cart, identify any errors in data entry, and correct or remove products or services.

After confirming the items in their shopping cart, the customer must click one of the “Checkout” options to place their order.

We are not responsible for any inaccurate information provided by the customer during the purchase process. The customer’s account will provide a personal space where they can track their order and view invoices.

To complete and submit an order, the customer should confirm the invoice identification data, select a shipping method, declare that they have read and explicitly accepted the terms and conditions, and submit the order to grant them permission to securely pay for the order.

An order is only considered placed when the customer submits it through our online purchasing process.

A notification will be sent to you when your order is accepted. Acceptance constitutes completion (the contract is considered fulfilled), and it is considered effectively delivered to the customer when the acceptance notification is sent to the email address you provided. At this point, the sales contract is established and is binding on both the customer and the seller, provided that payment for the order has been successfully made.

We reserve the right to refuse or cancel orders that are abnormal, excessive, or violate these terms and conditions. Situations that may lead to order cancellation include: system or printing errors, inaccurate product or pricing information, unclear product availability, the need to treat all customers fairly in the event of limited supply, or issues discovered by our credit or anti-fraud department. Additional verification information may also be required before accepting the order.

If an order is partially cancelled, the remaining items will be shipped to the customer. If more information is needed to accept such an order, the customer will be contacted. If the customer cannot be contacted, the customer may choose to continue processing the partial order or cancel the entire order.

We will make every effort to deliver the products to the customer as quickly as possible according to the delivery method selected by the customer. We are not responsible for delays caused by customs clearance processes in any country or region.

Please note that due to stock availability of Star Wars edition Adidas products and their location within our distribution network, your order may take a few days longer than usual to arrive. For any questions or concerns, please contact our customer service team, who will be happy to assist you.

If an estimated delivery date is not specified before order confirmation, the delivery period shall not exceed thirty (30) calendar days from the date of receipt of order confirmation. If we are unable to deliver on time, we will contact the customer as soon as possible so that the customer can agree to a new estimated delivery date or cancel the order and receive a full refund.

4.2. Receipt of Goods

The risk of loss of any product purchased by the customer, and the liability for insurance coverage thereof, transfers to the customer or guest upon delivery of the relevant product. Delivery time is the time when the customer or a third party designated or authorized by you actually possesses the product.

Upon receipt, the customer must verify the completeness and condition of the order in the presence of the carrier and report any necessary objections regarding obvious defects (such as missing products, damaged packages). If necessary, the customer should also verify that the tracking number matches the one notified. Similarly, the customer should also inform the customer of any obvious defects.

If the product is missing, or is refused or returned by the customer under the above circumstances, the relevant product payment will be refunded within 20 business days, or the damaged or missing product will be reshipped.

It should be noted that the above provisions do not preclude the customer from having the right of withdrawal as described in Section 5 below.

  1. Right to Return and Return Policy

We hope you are satisfied with the products you purchase from us. However, if you change your mind, you have the right to cancel the contract and return the order within fourteen (14) days from the date the product is delivered to you or a third party designated by you (other than the carrier). You may also return the product for other reasons set forth in these Terms and Conditions.

For more information on return conditions and procedures, please see the “Return Policy” in our “Shipping and Returns” section.

  1. Limitation of Liability

6.1. From Information

The customer agrees that it shall not be liable for any delays, deletions, incorrect delivery and/or storage failures of customer communications or personal settings. We are not liable for any damages to customers or third parties arising from decisions made based on information provided in the online store, or from actions taken solely based on information obtained from the online store.

6.2 Service Quality

We reserve the right to refuse to provide services to any person and/or terminate the service or any part thereof for any reason, with or without prior notice.

Use of this online store is subject to all applicable laws and regulations, and customers are solely responsible for the communications they use to access this online store. Accessing this online store does not imply an obligation to control infection by viruses, worms, or any other malware. Customers are responsible for having appropriate tools to detect and remove malware under all circumstances. We are not liable for any damage to the operating system, software, hardware, or any other device caused by customers or third parties during access to the online store services.

No warranties are provided, and under no circumstances shall we be liable for any damages or losses of any kind arising from access to or use of the online store content. In particular, but not limited to, we are not liable for:

the lack of maintenance and effective operation of the online store and its services or content;

the lack of usability and functionality of the online store;

the presence of viruses, malware, or harmful programs.

Customers receive, access, store, distribute, or transmit content.

Customers who violate general terms or principles of good faith, use the online store and its content illegally, negligently, or fraudulently, or violate generally accepted purposes or public order, are liable for damages.

The content and any other materials in the online store are provided “as is” without any express or implied warranties. To the fullest extent permitted by applicable law, all express or implied warranties are disclaimed, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. There is no warranty that the functionality contained in the materials on this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the servers providing the services of this website are free from viruses or other harmful components. No warranty or representation is made regarding the correctness, accuracy, reliability, or otherwise of the use of the materials on this website or the results of such use. Customers shall bear all costs of all necessary repairs, repairs, or corrections. Applicable law may not allow the exclusion of implied warranties, therefore the above exclusions may not apply to any such customers.

In no event shall, including but not limited to, negligence, be liable for any special or consequential damages arising from the use of or inability to use the online store, even if the customer or its authorized representative has been advised of the possibility of such damages. Applicable law may not permit the limitation or exclusion of liability or incidental or consequential damages; therefore, the foregoing limitation or exclusion may not apply to any such customer. In no event shall the total liability for all damages, losses, and causes of action (whether contractual, tort [including but not limited to negligence], or otherwise) incurred against you exceed the amount you paid for accessing the online store (if any).

6.3. Regarding Service Availability

Access to the online store requires services and resources provided by third parties, including transmission over telecommunications networks, without the online store being responsible for the reliability, quality, continuity, or functionality of these networks. Therefore, the services provided by the online store may be suspended, canceled, or blocked before or during the provision of services.

The online store is not liable for any loss incurred by customers due to telecommunications network failures or outages, computer malfunctions, or other electronic system failures that result in the suspension, cancellation, or interruption of the online store services during a customer session.

6.4. Regarding Content and Services Linked Through the Online Store

The online store access service includes technical linking devices, catalogs, and search tools that allow customers to access other websites and internet portals (hereinafter referred to as “Linked Websites”). The online store provides Linked Websites solely for customer convenience. In this case, as an intermediary service provider, we comply with Section 17 of the Information Society Services and Electronic Commerce Act of July 12, 2002 (“LSSI”), No. 34/2002, and are only liable to linked websites if we are actually aware that the content and services of the linked websites are illegal and have failed to exercise reasonable care to remove them. If a client believes that a linked website contains illegal or inappropriate content, the client may notify us of this situation in accordance with the procedures and effects set forth in Section 6, but in no event shall such notification constitute an obligation to remove the relevant link.

Under no circumstances should the existence of linked websites be construed as having any agreement with the owners or responsible persons of such linked websites, nor should it be construed as any recommendation, promotion, or endorsement of the statements, content, or services offered by such linked websites. Linked websites are provided solely for the client’s convenience. While providing links to websites that comply with applicable law to the best of our knowledge, we do not understand or endorse the content or services of the linked websites and therefore are not liable for any damages arising from the illegality, quality issues, obsolescence, unavailability, errors, or invalidity of the content and/or services of the linked websites, or any other damages not directly attributable to us.

No warranties, express or implied, are made regarding the information, materials, products, or services contained on or accessible through linked websites. Access to and use of linked websites (including any information, materials, products, and services offered on or through linked websites) is entirely at the customer’s own risk. We expressly disclaim any responsibility for the accuracy, content, or availability of information on third-party websites (websites linked to or from this online store). Because some websites use automated search results or other methods to link you to websites containing information that may be deemed inappropriate or offensive, we assume no responsibility for the accuracy, copyright compliance, legality, or appropriateness of materials contained on third-party websites.

We cannot guarantee your satisfaction with any products or services purchased through third-party websites linked to or from this online store, as these other shopping channels are owned and operated by independent retailers. We do not endorse any goods or services on these third-party websites. We make no representations or warranties regarding the security of any information (including, but not limited to, credit card and other personal information) that you may be required to provide to any third party, and you irrevocably waive any claims against us regarding such websites. We strongly recommend that you conduct any due diligence you deem necessary or appropriate before engaging in any online or offline transactions with any such third parties.

You (the customer) hereby irrevocably waive any claims against us arising from any claims on any linked websites.

We reserve the right to remove or block access to content that is suspected of being illegal or infringing on the assets or rights of third parties, including situations where we become effectively aware of such content through court judgments, administrative orders, or any other means.

  1. Force Majeure

We shall not be liable for any failure or delay in the performance of any of our obligations caused by force majeure events beyond our control (events that were not reasonably foreseeable at the time of entering into the contract with the customer and whose consequences we could not reasonably avoid or overcome).

  1. Statutory Warranties, Conformity, and Latent Defects

We are bound by the statutory warranty regarding product conformity and defects. We shall deliver products that conform to the contract (including, but not limited to, the products themselves, and any nonconformities arising from packaging, assembly instructions, or installation (if applicable), and shall be liable for any nonconformities present at the time of delivery.

When a customer acts under the statutory warranty of conformity:

A claim for non-conformity may be made within two years from the date of product delivery;

The user may choose repair or replacement of the product unless both options are objectively impossible or disproportionate;

No evidence of product non-conformity is required during this period.

Responsibility is limited to products purchased from the online store.

It should be noted that the statutory and commercial warranties do not cover damage or defects caused by external causes (accidents, collisions, etc.) or by customer misuse or use that is inconsistent with the product description.

Every item of these Terms and Conditions shall be governed by the laws of Spain, and any dispute relating to these Terms and Conditions or the online store shall be settled in the courts of Spain. By accessing the online store, each user agrees that any legal or equitable action arising out of or relating to these Terms shall be brought solely in the courts of Spain, and each customer hereby agrees to submit to the personal jurisdiction of such courts in any such proceedings. If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable for any reason, such provision shall be deemed severable from the remaining provisions of these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions. Failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision or any other right or provision. This Agreement constitutes the entire agreement between us concerning the subject matter of this Agreement and may not be modified in any other way except in a written document signed by both parties.